We are very sorry to hear about your loss.
We understand this is a difficult time, so to make this easier we have created this form so you can notify us online.
You will need to provide your own contact details so that we can communicate with you during the process, and the information you provide will be used to administer the deceased customer's estate. We may also share your personal details with a credit reference agency in order to verify your identity. For further details of how we may use any personal information you submit via this form, please see our Privacy Notice opens in a new window.
Please note that our customer records and systems are updated every working day at 6pm to reflect information submitted the previous working day. So if you contact or visit us in branch to discuss the deceased customer's estate before 6pm on the next working day after you have submitted the form, our records may not have been fully updated.