Set up or amend HSBC credit card Direct Debit

Please complete your details below to set up or amend your HSBC credit card Direct Debit.

All fields must be completed.

I'd like to set up a new Direct Debit

I'd like to amend an existing Direct Debit

Personal details

Please input details of the HSBC credit card holder in this section.

Title

First name(s)

Surname

16 digit HSBC credit card number
(enter without spaces)

Note: Please ensure the number you enter is your HSBC credit card number. If you use any other number, including your Debit Card, this request will be rejected and a paper mandate will be posted to you to complete.

Payment details

Which HSBC Group* current account would you like your Direct Debit to be set up on? This must be in the same name as the HSBC credit card.

HSBC sort code
(sort codes starting 40 only)

HSBC account number

*HSBC Group current account means current accounts held with HSBC, first direct or M&S Bank. If you'd like to set up a Direct Debit on a current account held with another bank, please call us on 03457 404 404 to set this up, or download our paper Direct Debit mandate it is a link to pdf of size 0.5 MB and it opens in a new window and post it to us.

What type of payment would you like? If you're not sure, select for more information.

Minimum payment:

Statement balance:

Fixed payment:

If the minimum payment due is more than the fixed amount, we will collect the minimum payment.

If the balance of your statement is lower than the fixed amount, we will only collect the balance.

Note: If you only make the minimum payment each month, it will take you longer and cost you more to clear your balance.

Direct Debit Guarantee

list item 1 of 5The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.
list item 2 of 5If there are changes to the account, date or frequency of your Direct Debit, HSBC UK Bank plc Card Services will notify you (normally 10 working days) in advance of your account being debited or as otherwise agreed. If you request HSBC UK Bank plc Card Services to collect a payment, confirmation of the amount and date will be given to you at the time of the request.
list item 3 of 5If an error is made in the payment of your Direct Debit, by HSBC UK Bank plc Card Services or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society.
list item 4 of 5If you receive a refund you are not entitled to, you must pay it back when HSBC UK Bank plc Card Services ask you to.
list item 5 of 5You can cancel a Direct Debit at any time by simply contacting your bank or buiding society or by contacting HSBC UK Bank plc Card Services directly.

Tick box to acknowledge Direct Debit guarantee.