Locate customer account

  • Payments and availability

    This screen shows how much funding has been created from your sales ledger. It's broken down by how much funding you've already taken (the funds in use), a breakdown of the ledger not being funded and how much availability you can take today if you want.

  • Message centre

    The message centre allows you to stay in touch with us and send us messages when you want. We'll also send you messages about changes on your account and is one way we'll stay in touch with you.

  • Customer accounts list

    From here you can list your customers in value outstanding, overdue and other ways using the filter option. Clicking on the customer name takes you to where you can see what's outstanding and what we're doing to collect payment of the overdue debts by simply clicking on the credit management option.

  • Customer limit list

    From here, you can see a list of credit limits for each of your customers. By clicking on the limit itself you can ask for an increase in the credit limit with around 80% of UK requests getting an immediate response, with overseas sometimes taking a little longer. The rest are passed to our experienced team of credit assessors who aim to give you an answer within 48 hours so you know where you stand.

  • Transaction history

    Get information here about recent transactions on your account using the filter option. You can also get details going back over the last year if you need it.

  • Customer limit status

    This screen gives you information about the last credit limit decision made on your customer. For instance if the credit limit has been given or recently maintained, you can find out here.

  • New customer request

    When you need to open a new customer account, here's where you give us the information. It's a simple fill in the boxes exercise and we'll aim to open the account within 24-hours with around 65% opened straight away. For your customer abroad, you must provide their VAT registration number.

  • EDI file transfer

    Send us your invoices electronically from here. Simply save them to a file on your computer, pick the file up and send to us. We'll do all the processing and funding is available the next working day so your cashflow is improved.

  • Report request list

    You can get various reports about your account easily here. Simply select which report you'd like from the list, click send and it'll be with you.

  • Sales and bad debts

    This screen gives details of total balances of invoices processed and cash received, along with the value of any bad debts written off. The 'debt turn actual' tells you how long it's taking us to collect payments from your customers and you may know 'debt turn' as 'debtor days'.

  • Select another account

    Have another account with us? Access it here.

  • Tools and resources

    A really useful section, where you can download 'How to' guides and stationary items and access frequently asked questions. Useful contact details are also located here if you need to get in touch with us. This link will be opened in a new browser window. This link will be opened in a new browser window.

  • Log off

    Click here to make sure you log off safely.


Sales and bad debts

IF1265557037, 014627
 
All amounts in GBP
 
Month & Year Sales   Remittances received   Debt turn target Debt turn actual
Apr 2012 272,455.56   314,140.31 Cr 60 0
Mar 2012 1,301,985.03   1,019,750.63 Cr 60 62
Feb 2012 1,330,424.69   799,760.13 Cr 60 64
Jan 2012 1,022,253.26   1,183,573.51 Cr 60 68
Dec 2011 707,397.69   1,292,930.09 Cr 60 62
Nov 2011 1,427,904.82   1,073,214.28 Cr 60 64
Oct 2011 1,270,181.80   1,084,005.49 Cr 60 64
Sep 2011 1,048,092.08   1,415,857.75 Cr 60 56
Aug 2011 1,507,387.09   1,295,799.60 Cr 60 57
Jul 2011 1,484,104.35   1,322,423.75 Cr 60 56
Jun 2011 1,328,695.88   951,229.56 Cr 60 62
May 2011 1,095,280.83   1,108,982.17 Cr 60 62
Apr 2011 958,484.08   1,073,535.72 Cr 60 57

Show Hide Bad debts information

    Month & Year Write-offs protected   Write-offs unprotected   Write-offs total  
    Apr 2012 0.00   1,040.92   1,040.92  
    Mar 2012 0.00   0.00   0.00  
    Feb 2012 32,782.61   57,516.94   90,299.55  
    Jan 2012 0.00   0.00   0.00  
    Dec 2011 0.00   2,004.57   2,004.57  
    Nov 2011 0.00   827.92   827.92  
    Oct 2011 16,513.55   5,239.87   21,753.42  
    Sep 2011 0.00   0.00   0.00  
    Aug 2011 39,640.00   10,403.27   50,043.27  
    Jul 2011 7,900.00   3,535.00   11,435.00  
    Jun 2011 0.00   9,543.13   9,543.13  
    May 2011 12,820.96   6,523.14   19,344.10  
    Apr 2011 991.30   2,448.70   3,440.00  

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